1. Introduction

These Terms of Service (the "Terms") govern your use of the IBEXMONT mobile application and the related web platform at ibexmont.com (together, the "Service"), both operated by Ibexmont d.o.o. By creating an account or using the Service in any way, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Who We Are

The Service is operated by:

Ibexmont d.o.o. (Društvo sa ograničenom odgovornošću IBEXMONT)
I Bokeške brigade br. 19, 85340 Herceg Novi, Montenegro
Registration number: 5-0621085/002
Tax identification number (PIB): 02865726
VAT number: 90/31-02062-7
Executive Director: Maja Vidaković
Phone: +382 69 089 531
Email: support@ibexmont.com

In these Terms, "Ibexmont", "we", "us", or "our" refers to Ibexmont d.o.o. "You" or "your" refers to the user accepting these Terms.

3. What the Service Does

The Service is a business platform for real estate referral partners and agents operating in Serbia and Montenegro. It provides:

• Account onboarding and identity verification.
• Generation and tracking of referral links.
• Lead capture, attribution, and follow-up tooling.
• Visibility into deals on which you are a counterparty.
• Calculation of commission splits, invoicing, and tracking of payouts.

The Service is not a platform for the general public to browse property listings, and is not intended as legal, financial, or real-estate advice.

4. Eligibility

You may use the Service only if all of the following are true:

• You are at least 18 years old.
• You have legal capacity to enter into a binding contract.
• You have been authorized by Ibexmont d.o.o. as a referral partner or agent (or, in the case of administrative users, as a back-office operator).
• Your use of the Service does not violate any law that applies to you, or any agreement (including any non-compete or exclusivity clause) that binds you.

If you are using the Service on behalf of a legal entity, you confirm that you have authority to bind that entity to these Terms.

5. Your Account

You are responsible for:

• Providing accurate, current, and complete information during registration and keeping it up to date.
• Keeping your password and any biometric-unlock device under your sole control.
• All activity that occurs under your account, whether or not authorized by you.

You agree to notify us immediately at support@ibexmont.com if you suspect your account has been compromised. We may suspend or close an account that we reasonably believe has been compromised, used fraudulently, or used in violation of these Terms.

6. Acceptable Use

When using the Service, you agree NOT to:

• Submit false, misleading, or fabricated lead or counterparty information.
• Misrepresent a property, a buyer, a seller, or your relationship to any party.
• Attempt to circumvent the commission-attribution or invoicing systems, including by routing the same lead through multiple accounts or by disguising the true origin of a referral.
• Upload identity documents that are not your own, or that you do not have authority to upload.
• Reverse-engineer, decompile, scrape, or otherwise attempt to extract source code or non-public data from the Service, except where this restriction is prohibited by law.
• Use the Service to harass, defame, or otherwise harm any person, including other users, leads, agents, or our staff.
• Interfere with the security or operation of the Service (denial-of-service attempts, malware, automated access not approved in writing).
• Use the Service in any way that violates the laws of Serbia, Montenegro, or any other jurisdiction that applies to you.

Violations may result in suspension or termination of your account, forfeiture of unpaid commissions tied to the violation, and where applicable referral to law-enforcement authorities.

7. Commission, Invoicing, and Payout

Commissions are paid in accordance with the commission rules published by Ibexmont d.o.o. and the referral-partner or agent agreement you signed (the "RP/Agent Agreement"). In summary, but always subject to the RP/Agent Agreement:

• Commissions are calculated at the moment a deal moves to a closed-sold status with confirmed receipt of funds.
• A commission is split between the referral parties and the transactional agents on each side, with the remainder going to Ibexmont.
• An invoice is generated against the closed deal once funds have been confirmed.
• Payouts are executed in batches by the back-office team after invoice approval, subject to the data on your account being complete (including valid bank details and any required tax identifiers).
• Where your account lacks information required to issue or pay an invoice (for example, missing IBAN or tax number), the related payment will be held until you supply the missing data.

The RP/Agent Agreement is the controlling document for commission terms. If anything in these Terms appears to conflict with the RP/Agent Agreement on a commission-specific point, the RP/Agent Agreement governs.

8. Intellectual Property

The Service, including its software, design, content, trademarks, and the IBEXMONT brand, is owned by Ibexmont d.o.o. or its licensors. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for the purposes described in these Terms while your account is active.

You retain ownership of the content you submit (such as lead information you provide). By submitting it, you grant Ibexmont a worldwide, royalty-free license to use that content to operate and improve the Service in accordance with our Privacy Policy.

You may not copy, modify, distribute, sublicense, or create derivative works of the Service, except as expressly permitted by these Terms or applicable mandatory law.

9. Suspension and Termination

Either party may end this relationship:

• You may close your account at any time by following the procedure in our Account & Data Deletion page.
• We may suspend or terminate your access to the Service at our discretion if you violate these Terms, the RP/Agent Agreement, or applicable law; if we are required to do so by an authority; or if we discontinue the Service.

Termination does not relieve either party of obligations accrued before termination. Sections that by their nature should survive termination (including payment of accrued amounts, retention of accounting records, intellectual property, disclaimers, limitation of liability, and governing law) survive termination.

10. Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by applicable law, Ibexmont disclaims all warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy of data, and uninterrupted operation.

Ibexmont does not warrant that the Service will be free of errors, that defects will be corrected, or that the Service or the servers that host it are free of harmful components. You use the Service at your own risk.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

• Ibexmont is not liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, goodwill, data, or business opportunity, arising out of or in connection with the Service.
• Ibexmont's total cumulative liability arising out of these Terms or the Service is limited to the total commission amounts actually paid to you by Ibexmont during the 12 months immediately preceding the event giving rise to the claim, or EUR 1,000, whichever is greater.

Nothing in this section limits or excludes any liability that cannot lawfully be limited or excluded under applicable law (for example, liability for fraud or for personal injury caused by negligence).

12. Indemnity

You agree to indemnify and hold harmless Ibexmont d.o.o., its directors, employees, and contractors from any claim, loss, liability, damage, cost, or expense (including reasonable legal fees) arising out of:

• Your violation of these Terms or of any law that applies to you.
• Your violation of the rights of any third party (including any lead, counterparty, or other user).
• The content you submit to the Service.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of Montenegro, without regard to its conflict-of-laws rules.

Any dispute arising out of or in connection with these Terms or the Service shall be submitted to the competent courts of Podgorica, Montenegro, except where applicable law mandates a different forum (for example, consumer-protection rules of your country of residence).

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will change the "Last updated" date at the top of this page, and where the change is material, we will notify active users by email or in-app notice in advance. Continued use of the Service after an update is posted means you accept the updated Terms.

15. Entire Agreement

These Terms, together with the Privacy Policy and your RP/Agent Agreement (where applicable), constitute the entire agreement between you and Ibexmont d.o.o. regarding the Service, and supersede any prior agreements between you and Ibexmont on the same subject. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force, and the unenforceable provision will be deemed modified to the minimum extent necessary to make it enforceable.

16. Contact

For questions about these Terms:

Ibexmont d.o.o.
I Bokeške brigade br. 19, 85340 Herceg Novi, Montenegro
Phone: +382 69 089 531
Email: support@ibexmont.com